These terms

1.1 These are the terms and
conditions on which we supply products including goods and services to you.

1.2 Please read these terms
carefully before you submit your order to us. You should understand that by
making any orders you agree to be bound by these terms and conditions.

Information about us

2.1 We are Isabella Hewitt, sole
trader, registered with FLOW Accounting and Tax Advice Ltd, Mainyard Studios -
Office B04, 102 Rookery Court, Leyton, London, E10 5FA.  

Your status

3.1 By placing any order you
warrant that: (a) You are legally capable of entering into binding contracts;
and (b) You are at least 18 years old.

Our products and services

4.1 We provide the following: (a)
Fine Jewellery Collections where sample pieces are usually kept in stock. (b)
Fine Jewellery Pieces where the item is made to order based on a pre-existing
design. (c) Bespoke Jewellery where we design a one off unique piece of
jewellery to your specification. (d) As part of our Bespoke Jewellery service
we also provide initial design services. (e) Engraving Service (f) Stone
Sourcing Service

4.2 Fine Jewellery Editions and
Bespoke Jewellery is made to measure, personalised, or customised and is an
entirely customised Product.

4.3 The initial design service,
Engraving Service and Stone Sourcing Service are all Bespoke Services

4.4 Products may vary slightly
from their pictures. The images of the products in our brochure and on our
website or in marketing materials or the media are for illustrative purposes
only. Although we have made every effort to ensure the colours are accurately
represented there may be minor variations and we cannot guarantee that a
device's display of the colours accurately reflects the colour of the products.
Your product may vary slightly in colour and size from those images. Small
variations in size metal finish may occur. In addition, stone weights may vary.

4.5 Product packaging may vary.
The packaging of the product may vary from that shown in images in our brochure
and on our website.

THIS SECTION APPLIES TO JEWELLERY
PIECES VIEWED IN PERSON EITHER IN OUR LONDON STUDIO OR AT ANOTHER LOCATION

5 By placing an order with us you
represent and warrant that you are bona fide end-user customer and will not
deliver, sell or otherwise distribute our products or purchase our products for
commercial purpose or any other commercial benefit. If we believe for
legitimate grounds, that an order would violate these terms, we may refuse such
order.

5.1 Viewings for Fine Jewellery Pieces
and Fine Jewellery Collections can be booked by contacting us and usually take
place at our private studio in East London.

5.2 Clients may view our Fine
Jewellery Pieces and Fine Jewellery Collections when we host an event or when
showing internationally, these terms apply to all viewings in person.

5.3 During this viewing we will
take notes for any fitting requirements and customisation requests which will
be communicated clearly usually after the viewing via email along with the
final quote.

5.4 In House Fine Jewellery
Pieces may be purchased and collected during the viewing if they are available.

5.5 There may only be a sample of
the Fine Jewellery Pieces available for display purposes, if this is the case
delivery of the product will be agreed with the client. Please refer to section
7 - section 10 for purchase, payment and delivery options following a personal
viewing.

THIS SECTION OF OUR TERMS AND
CONDITIONS RELATES TO PURCHASED AT A DISTANCE.

Placing an Order

6.1 By placing an order with us
via email or phone, you represent and warrant that you are bona fide end-user
customer and will not deliver, sell or otherwise distribute our products or
purchase our products for commercial purpose or any other commercial benefit.
If we believe for legitimate grounds, that an order would violate these terms,
we may refuse such order.

6.2 If you enquire about a design
shown on our website then we will inform you of the price and delivery charges
via email or telephone.

THIS SECTION APPLIES TO PURCHASE
OF ALL FINE JEWELLERY PIECES WHETHER VIEWED PERSONALLY IN OUR STUDIO OR ONLINE

7 If you agree to the price we
will confirm our acceptance of your order by sending you an “order confirmation
email” which will make the agreement legally binding on you and us. Each order
placed will incorporate these terms and shall be a new and separate contract
between you and us.

7.1 At this point we will send
you an invoice which you should pay within 14 days. If you are purchasing a Fine
Jewellery Piece.